We all have to handle difficult conversations at work. Whether it’s a tough team meeting or speaking to your manager, it can be tempting to avoid the conversation all together. Yet, tackling crucial conversations with confidence is vital for positive change. These conversations must happen but they need thought, preparation and practice, in the same way an actor would rehearse before walking onto stage.
In this session, expert trainer and West End actor Simon Coleman will help you harness your performance and learn dramatic techniques to tackle these difficult conversations.
Key Takeaways:
- Understand how difficult conversations elicit a threat response in the brain
- Explore how mindset and emotions affect conversations
- Learn techniques to improve your approach and performance when faced with challenging conversations