60 MINUTES TO IMPROVING YOUR COMMUNICATION SKILLS AS A TEAM

Email, face-to-face, phone calls and group meetings are the primary ways in which teams communicate. Most of us use all of these channels on a day-to-day basis; but how often do we stop to think about how effective we are at using these channels? Are you confident that you are as clear as you can be in an email? Do you ever walk out of a meeting thinking that (on the whole) it was a waste of time? This workbook contains a series of exercises for you to complete on your own and as a team that will help you to assess and improve your communication skills.