Aparna Mendon S

Regional Head - Retail, ICICI Bank

Aparna has had an enterprising career span of 22+ years which includes zonal leadership of business verticals , customer experience, channel management demonstrating initiative, goal orientation, inventiveness and ambition. In her corporate career, she has been associated with reputed BFSI and communication industry leaders like ICICI Bank and Karnataka Bank Ltd. 

Her key differentiators are setting up and scaling up business performance, delivering on revenue, profitability and operational targets; branch transformation through digitisation, delivering operational excellence across the functions of customer service, quality, compliance, training and development and building and maintaining strong relationships with internal and external stakeholders. 

She has led and managed large teams. She believes in the power of the team, leading by example, self-motivation, empowering performance and driving excellence across domains to deliver results in a constantly evolving business environment.