Dr. Franny Hsiao has dedicated her 20+ year career to delivering value-led customer success for global clients across industries and inspiring future women leaders. A lifelong learner grounded in academia (PhD and MEng from MIT), she is a distinguished professional recognised for significant contributions to the technology industry and proven business results in multiple continents. She is an advocate for using AI technology for good and makes it her mission to be a multiplier striving to accomplish great things together.