Vanessa Young commenced her career in logistics with TNT International in 2002; today Vanessa is a director and shareholder at Ketra Logistics Ltd which has been partnered with Palletways for over 20 years. Ketra employs 80 people across two London depots and turns over £12M. Vanessa places the customer at the heart of every decision and believes that this; alongside the Ketra ‘Winning Formula’; is the key to her continued business success.