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Learning to say no: the four Ds

Saying no doesn't have to be negative. Find out how to refuse with grace and professionalism.

We’re hard-wired from childhood to say yes to others, particularly with senior ‘parent-type’ authorities. But sometimes “no” is an entirely legitimate response, says everywoman associate Pippa Isbell in our webinar ‘Setting boundaries: Learning to say no’.

If you’re struggling with work spilling into home life or frequent interruptions derailing your best intentions (the two major concerns for an even 37% each...

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