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Communication pitfalls: common scenarios and how to fix them

Topic: 

Effective communication is the bedrock of workplace success. Here’s how to ensure your skills are fit for purpose in the most challenging situations.

“People may hear your words, but they feel your attitude.”
John C Maxwell, Author

SCENARIO: A colleague leaves a message asking you to call them “urgently”. You’re working to a deadline and don’t have time to...

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