When you’re trying to make a difference, establish who it is that cares and knock on the right doors!
Caroline joined the Logistics Industry in 1988 working in a variety of roles including customer service, finance and operations; becoming a Depot Manager at 26, she was one of a small number of women Depot Managers in the industry at that time.
In 2008, Caroline became General Manager responsible for two high profile London depots for TNT, one of them being the second largest depot in their Network. During her time she successfully planned and executed operations through the Olympic Games in 2012. In 2013, Caroline moved into a regional operation role responsible for all 7 stations in London.
In 2015 Caroline broadened her responsibility to Head of Regional Operations – South East.
TNT was acquired in May 2016 by Federal Express and in late 2017, Caroline was appointed to lead the Integration of both TNT and FedEx for the UK. A huge opportunity at an extremely exciting time.
In May 2016, Caroline was the winner of the prestigious “Woman of the Year Award” at the Everywoman in Transport & Logistics Awards.
Caroline has 4 nieces and nephews and is a volunteer for Make A Wish Foundation which creates life-changing wishes for children with critical illnesses.
Top tips
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CAREER PROGRESSION: Never be afraid to step outside of your comfort zone, you will grow from it. Work with positive people who support and sponsor you.
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LEADERSHIP: Know who you are and bring yourself to work. Be authentic, it engenders greater trust and healthier, stronger business relationships.
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RESILIENCE: Extremely important especially in a male dominant space. If at first, you don’t succeed, don’t worry, try again. Timing is key.
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NETWORKING: Don’t be a wallflower, build relationships and let people know who you are and what you bring to the organisation. Easier said than done for most of us I know, but it is important, and it does pay dividends.
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PERSONAL BRAND: Do what you say you will and don’t be afraid to have a voice and challenge. Not everyone knows what you know and not everyone sees what you see.
