With home working a reality for the foreseeable future, managers are faced with the challenge of keeping a remote team connected, motivated, productive and happy.

By becoming more conscious of how you lead with charisma, you can ensure you foster the next generation of leaders within your organisation – something that reflects well on everyone concerned.

Katrina King is Director of Customer Value and Experience at Direct Line. She talks communication and how nobody comes to work to do a bad job.

Some facets of motivation are easy to spot – when an otherwise reliable employee starts showing up late, calling in sick, or missing deadlines, the alert manager will know something’s up.

With more of us working remotely than ever before, it’s more essential than ever that we build trust with our leaders, employees and peers. But trust is complex. Gen up on its nuances to understand the role trust plays in your working life.

Collaboration is a fundamental pillar of success of any business given the challenges and opportunities presented by a VUCA world and a call from our clients and communities to provide greater impact.