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Jennifer Thomas, Head of Internal Communications, Experience & Sustainability at Direct Line

Jennifer Thomas

Know your worth and don’t be afraid to take a chance, it’s not about perfection, it’s about execution.

Jennifer Thomas has risen quickly to the top as a corporate communicator, having been talent-spotted for rapid promotion at every company she has worked for.

Currently, Jennifer is transforming the profile and reputation of Direct Line Group (DLG), now as Head of Internal Communications, Experience & Sustainability and previously as its Head of Financial Communications.

Jennifer is part of the Group’s Strategic Leadership Team, responsible for developing the Group’s internal communications strategy, including employee engagement, the incorporation of the employee value proposition and corporate brand as well developing and executing a new corporate social responsibility strategy.

Jennifer was involved in the IPO of RBS orchestrated by DLG and the biggest stock market listing of 2012. Jennifer had a former career as a UK Championships 400m runner and hurdler for England.

Top tips

  • Take time to review your skills and identify your gaps, then map out how you are going to close those gaps
  • Pursue the elements of your career that speak to your purpose or passion
  • Identify someone who can be your sponsor to champion you
  • Develop your networking skills
  • Proactively pursue opportunities for progression, don’t have to be perfect!

the most valuable piece of advice SOMEONE HAS GIVEN YOU

Take responsibility for your career and proactively manage it!

Your key piece advice to someone looking to progress

Know your worth and don’t be afraid to take a chance, it’s not about perfection, it’s about execution.