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Partnerships manager

Here at everywoman we work with clients to address their specific circumstances and turn diversity strategy into reality.  For you, this offers a huge variety of challenges and the opportunity to make a serious impact on our clients’ businesses - and your own career.  You will also have the opportunity to take your career to a global level. You will be part of a team that delivers practical, insightful advice that gets straight to the heart of big talent issues within our blue chip, global client base.

The Partnership Manager works with clients and lead customer experience and engagement. This is achieved through driving Clients’ membership uptake, ensuring corporate members are engaged on the everywomanNetwork and identifying new opportunities with both existing clients and potential leads. Working with a collaborative and integrated approach to deliver bespoke customer solutions, this role brings a high-level of customer contact and interaction.

 

Key Focus

  • Building and maintaining highly proactive, long-term business relationships
  • Growing and developing relationships with clients
  • Creating and managing growth plans for each stakeholder
  • Optimising engagement and membership renewals
  • Supporting product innovation and development by providing client insight

 

Key Responsibilities

 

Client engagement
  • Point of contact following confirmation of corporate membership
  • Provides the client with appropriate toolkits
  • Organises and issues launch collateral for everywomanNetwork
  • Co-ordinates additional contract deliverables, including everywoman Ambassador memberships
  • Organises quarterly meetings either face-to-face or by telephone with client and Account Director and is responsible for the delivery of analytics and reports
  • Liaises with the Account Director to execute a renewals strategy

 

Reporting
  • Attend sales meetings to provide client insight and member updates
  • Write and update relevant client plans
  • Provide a fulfillment report of everywomanNetwork take up and activity
  • Provide and keep up to date a list of walkthroughs carried out and their outcomes

 

Skills

  • Experience in delivering high-quality, client portfolio management
  • Confidence to exert commercial negotiation and influencing skills
  • Good at research & data analysis
  • High-level project management
  • Excellent written and verbal communication skills
  • IT skills - Advanced Word, Excel, PowerPoint and Salesforce

 

Attributes

  • Must be results oriented
  • Proactive customer-centric approach
  • Able to generate or use different sets of rules for combining or grouping things in different ways.
  • Excellent attention to detail
  • Ability to prioritise and meet challenging deadlines and manage projects on time and to a high quality
  • Skilled at considering the relative costs and benefits of potential actions and able to choose the most appropriate one
  • Is aware of others' reactions and understanding why they react as they do
  • Self-starter and able to work on own initiative
  • Thrives under pressure and has flexibility in approach
  • Excellent interpersonal / communication
  • Team player
  • Likes being part of a smart image-conscious team

 

Experience

  • Managed relationships with corporate clients - FTSE 100
  • Managed external suppliers
  • Project planning and management
  • Knowledge of Learning & Development industry highly desirable
  • Complex problem-solving & interpreting data

 

Personal Characteristics

  • Confident in dealing with people at all levels within internal and external organisation
  • Passionate about female development in business and their own career development
  • Good sense of humour
  • Charismatic and engaging

 

APPLY

Send your CV and cover letter to contact@everywoman.com.