How to find your voice and make your mark

We all find it hard to say ‘no’ on occasions and then feel frustrated that we didn’t act more assertively. Important meetings can make us tongue-tied and perhaps our ‘negative’ body language is putting potential clients off. If you want to boost your self-confidence, deal with others assertively, and not appear aggressive, this book includes:

• A quick quiz to determine your own assertiveness levels
• Practical pointers on grasping what assertiveness is...and what it isn’t
• Step-by-step advice on changing the way you think and behave towards others
• ‘Words of wisdom’ from leading entrepreneurs and women in business to encourage and inspire.

Sponsored by IBM